theScore Bet and Hollywood Casino do not condone the overconsumption of alcohol and drugs, especially while gambling.
Overindulging in alcohol or drugs can cause higher risk gambling behavior. This increase in high-risk behavior can lead to unwanted or unaffordable losses, poor decision making, and a lack of understanding of the consequences of these actions.
theScore Bet and Hollywood Casino are committed to helping patrons play responsibly. It is important that you know your limits and when it is time to take a step back. Below are some tools and tips to help you play smart.
Set your own limits
theScore Bet and Hollywood Casino want you to play responsibly. We've built some tools right into our app to help you set your own limits and play smart.
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When a limit resets:
Daily: Subsequent 00:00UTC (i.e: 7pm or 8pm later that day)
Weekly: Monday at 00:00UTC
Monthly: 1st of the month 00:00UTC
Please note: Daylight Savings Time will impact at which time a limit resets. ET is 4 or 5 hours behind UTC time dependent on the time of the year. From the second Sunday in March to the first Sunday in November is Daylight Saving Time. ET is 4 hours behind UTC time. For the remainder of the year, ET is 5 hours behind UTC.
Daily Time Limit - Set a limit on the amount of time you spend on theScore Bet and Hollywood Casino per day. Once you hit your self-imposed daily time limit, you will be logged out and will no longer have access to theScore Bet and Hollywood Casino until it resets the following day 12 AM ET.
If you need to withdraw funds during this time you can contact support@thescore.bet
Deposit Limits - Set a limit on how much you can deposit daily, weekly and monthly basis. You can decrease your limit at any time and it will be effective immediately. Once you hit your self-imposed deposit limit, you will not be able to deposit any funds or increase the limit until the time period of the previous limit has expired. You can only increase your limit once per time period.
Spend Limit - Set a limit on the amount you wager on a daily, weekly and monthly basis. You can decrease your limit at any time and it will be effective immediately. Once you hit your self-imposed spend limit, you will not be able to place any bets or increase the limit until the time period of the previous limit has expired. You can only increase your limit once per time period.
Loss Limit -You can set a limit on your total losses over a daily, weekly, and monthly basis. Losses are defined as total wagers, minus winnings. Once you reach your limit, you wont be able to place anymore bets until the period resets.
| Description | Total Losses | Total Winnings | Loss Limit Remaining |
| $10 daily loss limit | $0 | $0 | $10 |
| Places $10 bet, to win $10 | $10 | $0 | $0 |
| $10 bet wins, returning $10 in winnings | $0 | $10 | $20 |
Cool Off - You can take a break from playing with us. Once you set a cool off period you select a period between 72 hours and 1 year you will automatically be logged out and will not have access to place any bets or make any deposits. After completion of your cool off period, you will be prompted on your next log in to continue to the wagering site or initiate another cool off period.
If you need to withdraw funds during this time you can contact support@thescore.bet
Max Single Wager Limit - You can set a limit on the maximum amount you can stake on a single wager.
Exclude Payment Methods - You can block and exclude all deposits from a payment method by disabling it. All payments methods are enabled and can deposit funds by default.
Reality Check-In Interval - Set how often we show the amount of time and money you've spent on your current session. The default time is 30 minutes.
Limit History - To view all active and past limits set on your account, visit the Limit History section in the Responsible Gaming section.
Self Exclusion - Responsible gaming is also knowing when to stop. You can take a break for extended period of time, varying based on location, from playing if you feel that setting limits isn't enough to control the time or money you are spending.